A commercial mower that’s serviced annually outlasts one that isn’t, costs less to run across its life, and keeps both the manufacturer and our Approved Used warranties valid. The trade calculation around servicing is well-rehearsed; the practicalities are what most buyers actually need help with. Here’s how we run it.

What an annual service covers

The exact specification varies by machine — manufacturers publish their own service schedules and we follow them — but a typical annual service on a commercial mower covers:

• Engine — oil and filter, air filter, fuel filter, spark plug condition (where applicable), valve clearance check on schedule
• Transmission / hydraulics — fluid level + condition, filter on schedule, hose + connector inspection
• Cutting unit — blade or reel inspection, sharpening or replacement, bedknife adjustment (cylinder), spindle bearing check (rotary)
• Deck — geometry check, wash-down, anti-scalp roller condition, drive belt tension and wear
• Drive train — belt + pulley inspection, transmission output check, brake system function
• Electrics — battery condition, lights, safety interlocks (operator presence, blade-engagement, neutral-start), charging system
• Chassis + safety — fasteners, ROPS condition, seat-mount integrity, tyre or track condition
• Road test under load — fifteen minutes of cutting under representative conditions to verify everything works as expected, not just on the bench

We sign off the service sheet, file a copy with us, and email a copy to you. The paper trail matters for warranty claims and resale.

Where the service happens

In our Leicester workshop (the default for East Midlands machines)

For machines registered to addresses across the East Midlands and adjoining counties, we collect the machine, service it in our workshop, and return it. Collection and return are usually within one working week for stock service slots; busier seasons run longer and we’ll quote turnaround at the time of booking.

Workshop address: 146 Vernon Road, Leicester, LE2 8GB.

Field service / on-site (further afield, by arrangement)

For larger fleets or sites where moving the machine is impractical (golf courses with multiple machines, council parks workshops, estates with their own equipment yard), we can arrange an on-site service visit from a manufacturer-trained engineer. Quoted on enquiry.

Third-party service partners (anywhere, when convenient)

You’re not locked into us for service to maintain manufacturer warranty or our 180-day Approved Used warranty. A qualified service provider near you is acceptable — keep the records, keep the parts invoices, and the warranty position is preserved. If you’re not sure whether a particular workshop counts as qualified for a specific brand, email us and we’ll tell you straight.

Pricing

Indicative pricing for a typical annual service:

These ranges cover the labour and standard consumables (oil, filters, plug, basic blade work). Parts that need replacement beyond standard service items are quoted separately before we proceed — we don’t surprise-charge.

Collection and return within East Midlands is included on machines under £14,000 RRP. Outside that radius, transport is quoted at the time of booking and remains optional — you can drop and collect yourself if you’d rather.

Booking a service

1. Email [email protected] with the machine make, model, serial number (chassis plate, or we have it on file if you bought from us), and your postcode. 2. We reply within one working day with available slots and an indicative quote. 3. Collection is scheduled when convenient; we’ll usually offer a morning or afternoon window two to three days ahead. 4. Service runs on the bench. We email progress if anything outside the standard scope comes up — a worn-down deck spindle, a hydraulic seal weeping — so you decide before the spend escalates. 5. Return is scheduled to suit your operation. The machine comes back fully tested, with the service sheet emailed and a printed copy in the bag.

What keeps the warranty alive

Annual servicing is the headline requirement on both manufacturer and Approved Used warranties. The detail to keep right:

• Service intervals matter. Most commercial mowers have a 50-hour first service, then annual or every 200–400 hours thereafter. Skip the schedule and the warranty position softens.
• Genuine parts are required for warranty work. We use them by default; third-party workshops vary.
• Records matter as much as the work itself. A serviced machine without a paper trail is a machine without a service history. We file the records for our own customers; ask third-party workshops to keep theirs.

Full warranty terms are on the Warranty page.

Service-related parts

If you’d rather service the machine yourself but want to source genuine parts, email the same address with the make, model and parts list. We hold core consumables (filters, plugs, blades, belts) for the brands on the Brands page. Trade buyers running their own workshops are welcome.

Pre-season service slots

Service demand peaks late winter and early spring as commercial buyers prepare for the cutting season. Book by mid-February for guaranteed pre-season turnaround; bookings later than that may push into the season itself, which is fine but worth knowing if your fleet is single-machine.

Last updated: April 2026.

Questions about this? Email [email protected] or write to us at our registered office and we will call you back.