The fastest route is email. The most useful route depends on what you need.
How to reach us
Email — the default
That mailbox reaches a real person, replied to within one working day. Long enquiries, machine-specific questions, finance applications, trade-in valuations, accounts queries — all start here.
If you need a paper trail (procurement, council framework, multi-quote tender), email is also the right channel.
Phone
07346 082697
Available Monday–Saturday, 9am–7pm. The same team handles phone and email — calling doesn’t bypass the queue, but for a quick answer to a specific question it is often the faster option.
WhatsApp — when you’re on a product page
Every product page on the site has an Ask on WhatsApp button under the price. Click it, WhatsApp opens with a pre-filled message identifying the specific machine, you tap Send, we reply. Right tool when you have a quick question — “is this in stock?”, “how soon can it arrive in Berkshire?”, “what’s the warranty position on the deck spindles?” — and you’d rather not draft an email.
The same number as the phone line: 07346 082697.
Showroom visit — by appointment
146 Vernon Road, Leicester, LE2 8GB
We hold most of the inventory ready to demo. A five-minute booking ahead means we can have your specific machine running, fuelled, and on the cleared demo area before you walk in.
To book a visit, email with:
- The machine (or shortlist) you’d like to see
- The date + window that works for you
- Whether you’d like a quick demo or a full operator handover
We’ll come back within one working day with a confirmed slot.
Post — for things that genuinely need it
Leicester Lawn Mower Service Ltd 146 Vernon Road Leicester LE2 8GB United Kingdom
Useful for service-record paperwork, signed warranty cards, and the rare procurement document that needs a wet signature.
Working hours
| Hours | |
|---|---|
| Monday–Saturday | 9am–7pm |
| Sunday | Closed |
| Bank holidays | Closed |
Email received outside working hours is picked up on the next open day.
What helps us help you
When you email or WhatsApp, the more of this you can include up front, the faster we can be useful:
- The machine you’re looking at, by SKU or full product title where possible
- What you’re cutting — acreage, terrain, kind of grass, how often
- Your delivery postcode — for an honest lead-time and any access flags
- Your timeline — “as soon as possible” reads differently from “for the next mowing season”
- Your budget shape — outright purchase or staged payment
What we won’t ask you for
- No “how did you hear about us?” form fields. We’d rather you spent the time describing the machine.
- No mailing-list opt-in by default. If we add a marketing list later, it’ll be explicit opt-in only.
- No call-back robocalls. Follow-ups, when they happen, come from a real person at a sensible hour.
Press, partnerships, supplier enquiries
Same email — [email protected] — and we’ll route internally.
Legal
LLM Groundcare is a trading name of Leicester Lawn Mower Service Ltd, registered in England and Wales (company number 15987717), registered office 146 Vernon Road, Leicester, LE2 8GB. Full trading line on the About page.
Last updated: May 2026.