Cookies are small text files a website asks your browser to keep, so it can remember things between page loads. The honest summary: we use a few that the site needs to work, and a few more that help us understand how the site is being used so we can keep improving it. Anything beyond strictly necessary is opt-in.
Categories we use
Strictly necessary
These keep the site working. They cannot be turned off without breaking the basic experience: keeping you logged in, keeping items in the cart, processing the checkout, remembering whether you have already accepted other cookies.
| Source | Purpose | Retention |
|---|---|---|
| WooCommerce session cookie | Tracks your cart contents | Session |
| WooCommerce items cart cookie | Persists cart between visits | 2 days |
| WordPress login cookie | Recognises a logged-in account | Up to 14 days |
Cloudflare __cf_bm | Bot mitigation and security | 30 minutes |
Performance and analytics
These help us see how pages are performing, where the site is slow, and what content people read. They are anonymous in aggregate. We use these only after you accept analytics cookies.
| Source | Purpose | Retention |
|---|---|---|
Google Analytics 4 (_ga, _ga_*) | Aggregate visit and engagement data | 24 months |
Microsoft Clarity (_clck, _clsk, MUID) | Anonymised interaction recordings to spot UX issues | Up to 13 months |
Functional and search
| Source | Purpose | Retention |
|---|---|---|
| Rank Math SEO | Internal usage signals to improve on-page SEO | Up to 12 months |
| YouTube (only if a video is embedded on a page you visit) | Plays embedded video content | Per Google’s standard policy |
We do not run third-party advertising cookies, retargeting pixels or social-media tracking pixels by default. If we ever introduce them — for example, if a future Smart Shopping campaign requires Google Ads conversion tracking — we will list them here and require fresh consent before they fire.
How to manage your preferences
The first time you visit, you will see a consent banner. You can:
- Accept all — every category above runs.
- Reject non-essential — only strictly-necessary cookies run.
- Customise — pick category-by-category.
You can change your choice at any time by clicking the Cookie preferences link in the footer to reopen the consent banner.
You can also block or delete cookies in your browser settings. Bear in mind that blocking strictly-necessary cookies will break parts of the site (the cart, checkout, and login will stop working). The relevant settings live at:
- Chrome → Settings → Privacy and security → Cookies and other site data
- Firefox → Settings → Privacy & Security → Cookies and Site Data
- Safari → Preferences → Privacy → Manage Website Data
- Edge → Settings → Cookies and site permissions
Third-party cookies
Some cookies are set by services we use (Google, Cloudflare, Microsoft). Those services manage their own cookie policies, and we link to them where relevant. If you would prefer to keep these out of your browser entirely, the consent banner is the cleanest place to do it.
Changes to this notice
We will update this page when we add, remove or change a cookie category. For routine edits — clarifying wording, updating retention values to match a vendor’s published policy — we may revise without separate notice.
Last updated: April 2026.
Questions about this? Email [email protected] or write to us at our registered office and we will call you back.
DRAFT — solicitor review pending.